LTE Radio Solutions

Communicate far and wide with CONNECT, Icom’s LTE radio solution. Using 4G and 3G networks, both the IP501H handheld and IP501M mobile allows for instantaneous push-to-talk communications throughout North America. The IP501’s are LTE radios, which provides telephone style conversations, packed with conventional two-way radio features. Multiple users can communicate at the same time with features like Individual, Group and All calls. These license-free radios do not require their own repeater or IP network. CONNECT operates on an Icom controlled, private and secure network. These new LTE radio solutions are perfect for those safety and security teams in need of simple, yet wide-area communication solutions.

Frequently Asked Questions

What is the CONNECT system?
CONNECT is a private radio system that operates utilizing LTE/3G Data.

What is the coverage range of the CONNECT system?
A USA based customer will have coverage throughout USA/Canada/Mexico using a roaming function while in Canada and Mexico at no additional charge.

Is the CONNECT system PTT over Cellular PoC?
No, PoC is a specific protocol that allows Push to Talk (PTT) communications through a cellular network, our Radio (IP501H) is a data device used for voice communications.

How does the CONNECT system work?
Traffic is controlled by a central server. The radio gains access to the server via LTE/3G network connections via SIM card.

Can I use my own SIM card in the radio?
No, Icom will supply a custom SIM card. Each SIM has its own ID and password and will only work with an Icom supplied device.

Is the CONNECT system secure?
Yes, this is a private system with a dedicated MPLS Connection from the LTE/3G Radio access network of carriers direct to our cloud servers. There is no use of public internet for a call control.

Can I use Icom’s Data SIM to connect to the internet?
No, the supplied SIM will allow a connection direct to Icom’s secure cloud server and can only be used with an Icom supplied device.

Can radio scanners listen to my calls?
No, this is a data device, only devices connected through our private secure cloud server can communicate with each other.

Do I require a frequency license to operate the radio?
No, the IP501H is license free to operate in USA/Canada/Mexico.

Why is PTCRB approval important?
All devices that access a carriers tower in North America require PTCRB approval. A device that is not approved can be denied access from the carriers. The IP501H has PTCRB/FCC/ISED approval.

Does the CONNECT system require airtime?
Yes, there is a monthly flat rate. A system access fee will be charged by an authorized Icom CONNECT dealer.

Will the IP501H communicate in area’s without LTE/3G signals?
No, the IP501H requires an LTE or 3G signal in order to operate.

What type of calling can I do with the IP501H?
The IP501H operates exactly like a traditional radio. Placing an ALL, GROUP and/or INDIVIDUAL Call is available.

Who can I talk to?
This is a private radio system. Users can only communicate with individuals that have been programmed into the system. A total of 500 users can be programmed into each device and 2000+ users can be part of a private system.

Can the IP501H communicate with other devices?
The IP501H can be connected though Icom’s ROIP gateway to allow connections to SIP phones, Analog radios, Digital radios and can direct a call connection to specific cell phone users.

What is Full Duplex?
The IP501H is full duplex capable. This allows users to talk and listen at the same time - similar to a cell phone. Traditional 2-way radios are simplex where each person has to wait till other party finishes before speaking.

Does the IP501H have safety features?
Yes, the IP501H has Priority Calling, Man-down, Lone Worker & Emergency Signalling.

What other features are built into the IP501H?
These radios are Waterproof, have built-in GPS and Bluetooth®, a Vibrate Alert, Voice Message Record and predefined Text Messages.

Why is the Audio quality on the IP501H better than a traditional radio?
Traditional radios, either Analog or digital, use a narrow bandwidth to pass audio. This restricts the amount of information that can be transmitted. Given the IP501H is a data device operating via LTE, a much wider bandwidth is available.

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Features

Full duplex communication
Priority interrupt calling
Small size
Safety features
Built-in Bluetooth®

Benefits

Secure transmission
Fixed low monthly cost
Distance is no longer an obstacle
No need to budget for infrastructure upgrades

Events

Professionally managed logistics are critical to the success of large and small events, alike. Icom’s LTE Radio solutions is an excellent option to provide clear communication and keep your team in sync.

No need to invest in infrastructure for the event
Small, compact design with an IP67 waterproof rating
Secure network
Multiple talk and priority call functions
User friendly interface

Hospitality

An excellent customer experience is key to the success of hotels, restaurants and retail stores. Icom’s LTE Radio solutions provides your team with clear communication that is necessary to provide the level of service your customers demand.

Clear communication at the touch of the PTT (Push-To-Talk) button
Ability to create call groups – i.e. kitchen staff, housekeeping, front desk, etc.
Vibration alert for incoming calls (IP501H)
Clear audio and voice

Transportation

Keeping your supply chain moving efficiently from one point to another is critical to your business. Knowing the location of your assets on local and national levels can significantly reducing operating expenses while maximizing your profit. Icom’s LTE Radio solutions can you help you optimize operations with secure, clear and real-time communication.

Wide area coverage
No need to invest in infrastructure
Secure network
Small compact design with an IP67 rating
Multiple talk & priority call functions
Long term GPS tracking capabilities
User friendly interface

Construction

The importance of keeping your construction crew connected can’t be over stated. No matter the size or type of job site, coordinating your team can help increase efficiency while boosting your bottom line. Icom’s LTE Radios are the perfect solution to help you optimize operations with secure, clear and real-time communications.

Secure network
Overcomes the obstacles in which traditional radio often struggle to operate
No need to invest in additional infrastructure
IP67 rated to handle those tough environments
Emergency features - Man-down, lone worker and emergency button functions (IP501H)
Fixed monthly cost

Security

Security teams need to know they have the communication capabilities that will adapt to any situation. Icom’s LTE Radio solutions can be deployed quickly and provide the coverage necessary to secure almost any environment.

Wide area coverage throughout the transportation network
Secure communication
Small compact design with an IP67 rating
Capability to create various group call setting functions
Multiple talk & priority call functions
Text message programmable for routine messages

U.S. Coverage Map

(Click map to enlarge)

Canada Coverage Map