North Carolina State Contract

The following agencies are authorized to purchase under this contract:

This is a convenience contract, not mandatory, for the use of State Governmental Agencies and non-State agencies. Non-state agencies presently include the North Carolina University System and its member campuses, Instructional components of the Department of Public Instruction, Instructional components of the Department of Community Colleges, as well as Local (Municipal and County) Governments.
 

Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract.

Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Download Contract Reference Document (PDF format)

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

All purchase orders are to be issued directly to Icom America for processing. Should you have any questions or require further clarification of this information, please do not hesitate to contact us.

*IC-7851 comes with a 2-year manufacturer's warranty.
**Selected IDAS^TM/P25 radios come with a 3-year manufacturer's warranty. Off-the-shelf repeaters come with a 1-year manufacturer's warranty.

View complete terms and conditions of Icom's equipment warranties 

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425)454-8155 option 6 or ExtendedWarranty@icomamerica.com.

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.