Arizona State Contract

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Contract Information
Contract # CTR046821
Type Public Communications Equipment & Services
Effective Period 10/9/2019 - 10/8/2024
Payment Terms 2% 20, N30 OAC
Freight F.O.B. Destination CONUS
Delivery Schedule 30 days ARO
Terms & Conditions

View terms & conditions

Eligible Purchasing Authorities

The following agencies are authorized to purchase under this contract:

This contract shall be for the use of all State of Arizona departments, agencies, commissions and boards. In addition, eligible universities, political subdivisions and nonprofit educational or public health institutions may participate at their discretion. In order to participate in this contract, a university, political subdivision, or nonprofit educational or public health institution shall have entered into a Cooperative Purchasing Agreement with the Department of Administration, State Procurement Office as required by Arizona Revised Statutes 41-2632.

For more information on the Co-Op Program please visit the following website
 

Contact Us
Icom America Inc.
Address 12421 Willows Road NE
Kirkland, WA 98034
Business Size Large
Cage Code 62526
SAM Registered Yes
SAM UEID SAWLD6GKSYM9
NAICS Classification 334220, 334111 (Small Business), 423690 (Large Business)
Website www.icomamerica.com
Government Customer Service
Supports Pricing, availability, quotes, orders, tracking, etc.
Email governmentsales@icomamerica.com
Phone (425) 450-6090, select option 1
(425) 454-1509
Technical Support Team
Supports Icom equipment operation, programming, parts ID, etc.
Email icom.custhelp.com
Phone (800) 253-1498
Government Sales Program Manager
Supports Bids, Contract Administration, Sales Programs, etc.
Email salescontracts@icomamerica.com
Phone (425) 450-6092
(425) 454-1509
Authorized Dealers/Resellers

Action Communications
2816 N Stone Ave
Tucson, AZ 85705
Ph: (520) 792-0326
Email: admin@actioncommunications.com

Canyon State Wireless
8 Corral Rd.
Sierra Vista, AZ 85635
Ph: (602) 478-3298
Email: jpitts@canyonstatewireless.com

Durham Communications, Inc.
725 West Commerce Ave. #106
Mesa, AZ 85233
Ph: (480) 981-8875
Email: jeff@dcicomm.com

HiTech Wireless
6501 E Greenway Pkwy
Suite 103-544
Scottsdale, AZ
Ph: (888) 511-5162
Email: tom@hitechwireless.com

IFC Radios & Safety
85 W. Combs Rd. Ste 101, #248
San Tan Valley AZ 85140
Ph: 480-788-5070
Email: Jeff@icfradios.com

JC Cullen dba Niles Radio
1602 N East St
Flagstaff, AZ 86004
Ph: (928) 774-4621
Email: kelly@nilesradio.com

Leavitt Communications
7508 N Red Ledge Dr
Paradise Valley, AZ 85253
Ph: (847) 955-0511
Email: pcleavitt@leavittcom.com

Procomm
2602 W Lone Cactus Dr
Phoenix, AZ 85027
Ph: (623) 492-9800
Email: rlpower@wedoradios.com

White Mountain Communications
1474 E. Spruce Lane Pinetop
Pinetop, AZ 85935
Ph: 928-367-6116
Email: wiseconnect@comcast.net

Wecom, inc.
2332 Kingman Avenue
Kingman, AZ 86401
Ph: 928-753-3829
Email: duaned@wecominc.com

Products & Pricing

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract.

Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Download Contract Reference Document (PDF format)

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Product Warranty Overview
Category Duration
Amateur 1 year from date of purchase*
Aviation 3 year from date of purchase
Land Mobile 2 year from date of purchase**
Marine 3 year from date of purchase
Network 1- 2 year from date of purchase
Accessories 1 year from date of purchase

*IC-7851 comes with a 2-year manufacturer's warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer's warranty. Off-the-shelf repeaters come with a 1-year manufacturer's warranty.

View complete terms and conditions of Icom's equipment warranties 

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 454-8155 option 6 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.