Service My Product
The Service Department handles all evaluation and repairs of Icom America products, either in warranty or beyond
warranty. Please contact us regarding any of these
The Icom America Service Center in Kirkland, Washington, is the only FM (Factory
Mutual) approved facility to repair and service Icom FM products, in addition to
performing repair and maintenance on all products sold by Icom America and offers
a local "will call" operation center for our local customers needing repair servicing.
Icom America has five additional Service Centers; three Land Mobile / VHF repair
Service Centers and two Amateur / Marine and Avionics repair centers.
Icom America Service Administration
Phone: (800) 306-1380
Hours of operation: Monday - Friday,
7:30 AM to 4:30 PST
Service Fees as of July 1, 2014
Locate a Service Center near you
Repair submission form (Firefox
users must download form)
Instructions for shipping your product for servicing
Service Repair Status
To check on the status of an Icom radio in for authorized Icom America servicing,
please contact the servicing facility.
Contact Us Via Email
You may contact the Service department using our online