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News Release

Icom America Enhances Government Sales Experience with Website Optimization

 

Bellevue, WA – Icom America, industry-leading communications solution provider for government, public safety and business/industry markets, enhanced its website to better serve Federal, State and Local agencies. The online updates affect the Government Sales section of the site, providing users greater accessibility to available contracts and product selection through an interactive interface.

Website enhancements focus on website user experience and include a sliding menu presentation highlighting the following key areas for government sales: Authorized Dealer Network, Product Quality, State & Local Contract Options, Federal Contract Options and Icom's Support Team. Icom's Government Sales section also features an intuitive rollover map for users to locate Icom America Sales Contracts by region and/or by state.

"Icom's commitment to customer service is reflected throughout the Icom America website," says Kristina Pickering, Icom America Government Sales Program Manager. "This latest web update is a powerful way to assist the user in finding the specific contract details, product offerings, support services, current contract pricing, delivery and fulfillment instructions. The clear and consistent format for each contract will undoubtedly help our valued Government Clients to make educated, cost-effective purchasing decisions."

Icom continues to provide professional two-way radio solutions to the government sector, which consists of nearly 500 United States departments and 92,000 cities and 3,040 counties representing State & Local communities. Icom is proud to offer competitive pricing, expert knowledge in communications technology, and maintains multiple partnerships with government support agencies including but not limited to: the Western State Contract Alliance (WSCA) established in 2003 and the General Services Administration (GSA) since 2000.

Icom fulfills small and large volume orders, custom system design and implementation, offers on-site training and holds project references for clients such as the U.S. military and the Transportation Security Administration (TSA). Many Icom products meet MIL-STD 810 military specifications, offer waterproof/submersible construction, and satisfy additional technical and regulatory standards.

"We welcome any additional comments or suggestions for continued improvement to our website at any time, as user input is greatly appreciated." says Icom America's Pickering.

For more information, visit www.icomamerica.com/govsales or contact the Icom Government Sales Department at govsales@icomamerica.com.