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Texas State Contract

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Texas state sales contract

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Contract Details

Contract Information

Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
DIR-SDD-1021
Two-Way Radio Equipment & Accessories
06/17/2009-06/17/2013
Net 30
F.O.B. Destination CONUS
30-60 days ARO
View terms & conditions

Eligible Purchasing Authorities

Any Texas state agency, unit of local government, institution of higher education as defined in Section 2054.003, Texas Government Code, and those state agencies purchasing from a DIR contract through an Interagency Agreement, as authorized by Chapter 771, Texas Government Code, any local government as authorized through the Interlocal Cooperation Act, Chapter 791, Texas Government Code, and the state agencies and political subdivisions of other states as authorized by Section 2054.0565, Texas Government Code and, except for telecommunications services under Chapter 2170, Texas Government Code, assistance organizations as defined in Section 2175.001, Texas Government Code to mean:

  • A non-profit organization that provides educational, health or human services or assistance to homeless individuals;
  • A nonprofit food bank that solicits, warehouses, and redistributes edible but unmarketable food to an agency that feeds needy families and individuals;
  • Texas Partners of the Americas, a registered agency with the Advisory Committee on Voluntary Foreign Aid, with the approval of the Partners of the Alliance Office of the Agency for International Development;
  • A group, including a faith-based group, that enters into a financial or non-financial agreement with a health or human services agency to provide services to that agency’s clients;
  • A local workforce development board created under Section 2308.253;
  • A nonprofit organization approved by the Supreme Court of Texas that provides free legal services for low-income households in civil matters;
  • The Texas Boll Weevil Eradication Foundation, Inc., or an entity designated by the commissioner of agriculture as the foundation’s successor entity under Section 74.1011, Texas Agriculture Code;
  • A nonprofit computer bank that solicits, stores, refurbishes and redistributes used computer equipment to public school students and their families; and
  • A nonprofit organization that provides affordable housing.

Contact Us

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
91-1083924
62526
037999331
Yes
www.icomamerica.com
Large
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090
(425) 450-6063
Technical Support Team
Supports:
Email:
Phone:
Fax:
Icom equipment operation, programming, parts ID, etc.
Support@icomamerica.com
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(450) 637-6063
Regional Sales Manager
Supports:
Email:
Phone:
Fax:
Direct & Indirect outside sales for this region.
WesternRegionSalesManager@icomamerica.com
(425) 450-6083
(425) 454-1509

Authorized Dealers/Resellers

Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!

Continental Wireless, Inc.
10455 Vista Park
Dallas, TX 75238
Phone: (972) 926-7443
Contact: Shannon Nixon
Email: shannon.nixon@cntlwire.com

Houston Communications, Inc.
1105 Industrial Blvd.
Sugar Land, TX 77478
Phone: (281) 491-1616
Contact: Duane Johnson
Email: duane@houstoncomnmunications.com
 

Lubbock Radio Paging Service, Inc.
1515 Ave J
Lubbock, TX 79401
Phone: (806)762-0814
Contact: Don Mosher
Email: dmosher@stenocall.com

Octagon Industries, Inc.
11503 Jones Maltsberger Suite W-300
San Antonio, TX 78216
Phone: (210) 494-1520
Contact: Mark Lewis
Email: us@octagonind.com
 

Airwave Radio, Inc.
1138 Basse Road
San Antonio, TX 78212
Phone: (210) 736-2931
Contact: Fred Hurst
Email: fh@airwaveradioinc.com

A & B Communications
4813 Leopard Street
Corpus Christi, TX 78408
Phone: (361) 884-3083
Contact: Richard Flores
Email: rflores@abcomm.net

BearCom
40009 Distribution Drive, Suite 200
Garland, TX 75041
Phone: (214) 340-8876
Contact: Ron Goldberg
Email: hughj@bearcom.com

Victoria Communication Services, Inc.
3202 North Navarro Street
Victoria, TX 77901-3347
CPA Identification Number: 17426497420
Phone: (361) 575-7417
Contact: Jennifer Rode Hartman
Email: vcs@viccomm.com

Tri-County Communications Ltd
1421 E. Pike Blvd.
Weslaco, TX 78596-5015
CPA Identification Number: 17425867243
Phone: (877) 550-8440
Contact: David Wilson
Email: dwillson@tri-countycom.com

Rad-Comm Radio
3300 82nd Street, Suite E
Lubbock, TX 79423
CPA Identification Number: 17524673351
Phone: (806) 792-3669
Contact: Rick Roy
Email: radcommradio@sbcglobal.net

KCOMM Inc.
10815 Gulfdale
San Antonio, TX 78216
Phone: (210) 344-3311
Contact: Craig Kennedy
Email: kb5bi@satx.rr.com

Mobile Relays Partners, Ltd.
515 S 12th Street
McAllen, TX 78501
Phone: (956) 682-5224
Contact: Jim Hanshaw
Email: jimhanshaw@mobilerelays.com

DFW Communications, Inc.
2120 Regency Drive
Irving, TX 75062
Phone: (972) 730-4339
Contact: Kevin Brady
Email: kbrady@dfwcomm.com

SAT Radio Communications, LTD. dba Industrial Communications
1019 E Euclid
San Antonio, TX 78212
Phone: (210) 226-3682
Contact: Kaeley Treptow
Email: ktreptow@indcom.net

Nalcom Wireless Communications, Inc.
2200 South Royall Street
Palestine, TX 75801
Phone: (8903)-729-6333
Contact: Dennis Lively
Email: dlively@nalcomwireless.com

Omega 2 Way Radio LC
dba Omega Electronics

2700 Climer Circle
Amarillo, TX 79124
Phone: (940) 627-1442
Contact: Stephen Bernhardt
Email: stephen@1s.net

D&G Communications, Inc.
2333 Palmer Hwy
Texas City, TX
Phone: (409) 948-9264
Contact: Diane Gaudin
Email: garry@gdcomm.net

Specialized Communications
8522 Standard Road
Magnolia, TX 77354
Phone: (281) 356-4636
Contact: Mike Dietrich
Email: m.dietrich@peoplepc.com

Teletouch Comm., Inc
2121 Old Henderson Highway
Tyler, TX 75702
Phone: (903) 595-8836
Contact: Tom Rushing
Email: trushing@teletouch.com

Norman.com\Inc.
dba Norman Communications

1501 Kilgore Drive
Henderson, TX 75652-5137
CPA Identification Number: 17526298587
Phone: (903) 657-6265
Email: tech@norcom.us

Tel-Comm of Victoria
dba H&M Communications, Inc.

805 Sam Houston Drive
Victoria, TX 77901-4548
CPA Identification Number: 17425600719
Phone: (361) 572-8101 
Contact: Paul Hereford
Email: tel-com@swbell.net

Caprock Communications
1202 W Florida
Midland, TX 79701
CPA Identification Number: 18560110140
Phone: (432) 682-3283
Contact: Roger Hyatt
Email: rhyatt@caprock.bz

Warner Radio & Communications Inc.
1001 Rose Avenue
Decatur, TX 76234
Phone: (940) 627-1442
Contact: Thomas Keller
Email: thomas@warner-radio.com

Contract Overview for Terms, Products and Pricing

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Product Warranty Overview

Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
For complete terms and conditions of Icom’s equipment warranties, click here.

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.