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Icom America - 2 way radios

Tennessee State Contract

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Tennesee state sales contract

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Contract Details

Contract Information

Contract #:
Effective Period:
Payment Terms:
Delivery Schedule:
Terms & Conditions:
SWC418 - 45082
Radio Equipment & Maintenance
3/15/15 – 3/14/20
2% 20, N30 OAC
F.O.B. Destination CONUS
30 days ARO
View terms & conditions

Eligible Purchasing Authorities

All State agencies, local governmental units within the State of Tennessee, any provide nonprofit institution of higher education chartered in Tennessee and any corporation which is exempted from taxation under 26 USC Section 501 c.3 as amended and which contracts with the Department of Mental Health.

Contact Information

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
CCR Registered:
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Government Customer Service
Pricing, availability, quotes, orders, tracking, etc.
(425) 450-6090
(425) 450-6063
Technical Support Team
Icom equipment operation, programming, parts ID, etc.
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Bids, Contract Administration, Sales Programs, etc.
(425) 450-6092
(450) 637-6063
Regional Sales Manager
Overall territory management, product application, project support, site visits, etc.
Please select your region to locate the proper Sales Representative for your area.

Authorized Dealers/Resellers

Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!

Central Communications
Ph: (865) 525-2308
Fax: (865) 524-2223
Contact: John Conley
Email: sales@centralcomwireless.com

Wheeler Technologies
Ph: (423) 472-7961
Fax: (423) 476-3602
Contact: Bill Wheeler
Email: bill@wheelertechnologies.net

Airwave Communications Corporation
Ph: (615) 822-7905
Fax: (615) 822-7977
Contact: Lee Dearmin
Email: salesinfo@awcomm.com

Integrated Communications, Inc.
Ph: (901) 366-4412
Fax: (901) 365-8404
Contact: Clay Golday
Email: clay.golday@iciwireless.com

Communications Services
Ph: (931) 762-2247
Fax: (888) 561-1890
Contact: Pete Bottoms
Email: lrbgcomm@bellsouth.net

Middle Tennessee Two-Way
Ph: (615) 890-6685
Fax: (615) 890-4491
Contact: Tami Beal
Email: tamisue6@yahoo.com

Dalton Communications
Ph: (423) 602-5542
Fax: N/A
Contact: Frank Watts
Email: fwatts@daltoncom.com

Products & Pricing

Icom America offers a comprehensive Sales Bulletin for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Product Warranty Overview

Land Mobile
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.


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