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Icom America - 2 way radios

Subscriber Unit Radio & Accessory Contract (SURAC)

The purpose of this web page is to provide 24/7 access to the Icom America products which were tested on each of the Land Mobile Radio (LMR) Systems and subsequently applied to the SURAC Approved Products List (APL).

SURAC

Contract Details

Contract Information

Contract #:
Type:
Effective Period:
Freight:
Delivery Schedule:
Terms & Conditions:
W52P1J-18-D-0010
IDIQ Landmobile Subscriber Unit, Accessories & Ancillary Equipment
6/19/2018 – 6/18/2023
F.O.B. Destination CONUS, AK, HI
30-60 days ARO (Large Orders 90-120 days ARO)
URL to be provided

Eligible Agencies

SURAC is open to all Federal Agencies in which the purchases of subscriber units will be primarily utilized on an Army-owned Land Mobile Radio (LMR) System or to procure Army-owned radios that will operate on joint services LMR systems.

Contact Us

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
91-1083924
62526
037999331
Yes
www.icomamerica.com
Large
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Land Mobile Radio Program Office
SURAC Contact
Supports:
Email:
Phone:
Pricing, availability, quotes, orders, tracking, etc.
usarmy.belvoir.peo-eis.mbx.surac1@mail.mil
(703) 806-8497
Government Customer Service
Supports:
Email:
Phone:
Fax:
Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090
(425) 450-6063
Technical Support Team
Supports:
Email:
Phone:
Fax:
Icom equipment operation, programming, parts ID, etc.
www.icomamerica.com/contact
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(450) 637-6063

Product Selection

Icom America offers a comprehensive Product Selection website for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

www.icomfederal.com

P25 Solutions
View P25 Solutions for our SURAC Customers

Download Approved Product Lists (.zip file)
NOTE: APL Pending Spectrum Certification

Product Warranty Overview

As per Section 10 (Warranty), Icom America provides a minimum of 12 month commercial warranty for all products and the following services: programming, mobile installation, and desktop installation delivered under this contract unless a greater period of time or condition is specified in the individual order.

The initial 12 month commercial warranty shall be included in the price of each product and service listed above. Additional 12 month warranties will be priced separately on the warranty tab of the price matrix for products. Warranties offered on third party products and services shall be extended to the Government with the same terms and conditions as offered by the third party Offeror [Icom America Inc.] as a minimum.

The prime, Icom America Inc., will be the responsible agent to exercise all warranties.

In all cases, Icom America Inc. will notify the Government of all warranties as part of the proposal. If changes occur after the delivery order award, Icom America Inc. will notify the Government of any warranties applicable to the proposed equipment.

All warranties shall begin upon completion of programming or installation of all units, whichever occurs later. If programming is not procured as part of an order, the warranty shall begin after completion of inventory and Government witness signature of inventory.

Icom America Inc. shall provide a memorandum for record to the POC for each order which states the specific start and end date of all warranties.

Optional Extended Warranty

As per Section 10 (Warranty), Extended warranties may be offered by Icom America Inc. for Government consideration. Please refer to the Icom America Inc. Warranty Section for the additional twelve (12) month warranties available under this contract.

 

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