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Pennsylvania State Contract

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Pennsylvania state sales contract

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Contract Details

Contract Information

Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
4400008563
Two-Way Radio Communication Equipment & Accessories
07/01/06 – 09/30/16
Net 30 (OAC)
F.O.B. Destination CONUS
30-60 days ARO
View terms & conditions

Eligible Purchasing Authorities

The following agencies are authorized to purchase under this contract:

This Legacy Contract No. 5820-02 covers the requirements of Commonwealth Agencies for Two-Way Radio Communication Equipment and Accessories. This contract is for the purpose of acquiring the designated product and associated accessories and services for the Using Agency (Contract User).

This state term contract may be used by any State agency and local public procurement units and state-affiliated entities (known as "COSTARS Purchasers").

Contact Us

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
91-1083924
62526
037999331
Yes
www.icomamerica.com
Large
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090
(425) 450-6063
Technical Support Team
Supports:
Email:
Phone:
Fax:
Icom equipment operation, programming, parts ID, etc.
Support@icomamerica.com
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(450) 637-6063
Regional Sales Manager
Supports:
Email:
Phone:
Fax:
Direct & Indirect outside sales for this region.
EasternRegionSalesManager@icomamerica.com
(740) 362-4919
(740) 362-4418

Authorized Dealers/Resellers

Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!

Communication Systems Specialists
1963 Oberlin Road
Harrisburg, PA 17111
Ph: (717) 985-1383
Contact: Carl Lex
Email: bobr@cssmobile.com

Smith Radio, LLC.
835 First Avenue
Williamsport, PA 17701
Ph: (570) 323-5360
Contact: Skip Smith
Email: smithradio@verizon.net

Mobile Radio Service, Inc.
5335 Butler Street
Pittsburgh, PA 15201
Ph: (412) 781-8882
Contact: Bill Bauer
Email: bbauer@mrspitt.com

Jan Industrial Electronics
6630 South Crescent Blvd.
U.S. Route 130 South
Pennsauken, NJ 08109
Ph: (800) 444-7233
Contact: Norman Levine
Email: clevine@jancomm.com

Coupe Communications
233 East Race Street
Ambler, PA 19002
Ph: (215) 646-2255
Contact: John Parke Coupe, Jr.
Email: jcoupejr@aol.com

TransCore
7617 Derry Street, Suite 120
Harrisburg, PA 17111
Ph: (717) 561-2400
Contact: Bill Bauer
Email: vicky.church@transcore.com

ComPros, Inc./dba Sound Comm.
400 Highland Avenue
Altoona, PA 16602
Ph: (814) 946-8100
Contact: Sue McDowell
Email: suem@comprosinc.com

Radio Maintenance, Inc.
1840 Kutztown Road
Reading, PA 19604
Ph: (610) 898-1211
Contacts:
  Gerald Fredricks
  Jeff Koch
  Gary Smith
Email:
  radiomaintinc@yahoo.com
  murcomm@aol.com
  gsmith@rmimail.net

Contract Overview for Terms, Products and Pricing

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Product Warranty Overview

Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
For complete terms and conditions of Icom’s equipment warranties, click here.

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.