Illinois State Contract

Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:

19-416CMS-BOSS4-P-11213
JPMC Radio Equipment
10/11/2019 ­– 10/10/2023
2% 20, N30 OAC
F.O.B. Destination CONUS
45 days ARO
View terms & conditions

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034

Business Size:
Cage Code:
SAM Registered:
SAM UEID:
NAICS Classification:
Website:

Large
62526
Yes
SAWLD6GKSYM9
334220, (Small Business), 423690 (Large Business)
www.icomamerica.com

Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.

Government Customer Service

Supports:
Email:
Phone:
Fax:

Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090, select option 1
(425) 454-1509

Technical Support Team

Supports:
Email:
Phone:

Icom equipment operation, programming, parts ID, etc.
www.icomamerica.com/contact
(800) 253-1498

Government Sales Program Manager

Supports:
Email:
Phone:
Fax:

Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(425) 454-1509

Regional Sales Manager

Supports:

Overall territory management, product application, project support, site visits, etc.
Please select your region to locate the proper Sales Representative for your area.

Icom America values the partnerships we have with the local Authorized Dealers who have been selected to act as your Support Network. We feel confident that you will enjoy working with them as much as we do!

See List.

Purchase orders under this contract would need to be addressed to Icom America Inc. If you have any questions or need further clarification, please feel free to contact us.

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

   Download Contract Reference Document (PDF format)

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Amateur
Avionics
Land Mobile
Marine
Network
Accessories

1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1-2 year from date of purchase
1 year from date of purchase

*IC-7851 comes with a 2-year manufacturer’s warranty.
**Selected IDAS^TM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.

View complete terms and conditions of Icom’s equipment warranties >

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.